0x8007002C-0x4001E, The installation failed in the SECONDBOOT phase with an error during PREOOBE operation. 0x8007002C-0x4001E, The installation failed in the SECONDBOOT phase 1 Flush.
Run a Clean Boot Last, but not least, try to run a Clean Boot and then launch the installer/update. This can be done by performing the following steps: Click on Win key +. I also was unable to upgrade from Windows 7. After 3 attempts (all failures), I went to the Microsoft store. They also were unable to upgrade, so they gave me a FREE Dell Inspiron 5559 Signature Edition. I tried to re-install Windows 10 1703 direct from 3 sources which was USB flash drive created with the Media Creation Tool, DVD and External DVD drive downloaded through the Media Creation Tool. This installation froze and would not continue so ended up hard booting the laptop. To resolve the 0x8007002C-0x4001E, The installation failed in the SECONDBOOT phase error, here are some suggestions that might help. Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders.
Malware may install itself multiple times if you don't delete its core files. This may require tracking down dozend of files in different locations.
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How to Fix Error 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase
Recently, a lot of users reported getting several error messages when they upgraded their Windows 10 computers. One of these error messages users encountered during a Windows 10 upgrade is the Error 0x8007002C-0x4001E. if you are one of the users who is facing this error, read on as this post will help you fix it.
When you encounter this error, you will see the following error message on your screen:
“We couldn’t install Windows 10
We’ve set your PC back to the way it was before you started installing Windows 10
0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”
To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.
Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders
You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and the Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
- Open the WinX Menu.
- From there, open Command Prompt as admin.
- Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv
net start cryptSvc
net start bits
net start msiserver
- After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
- Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After flushing the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
- Type each one of the following commands.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.
You can also select the option to perform an in-place upgrade and opt for the “Keep my files” option during an installation as it might make the process a lot smoother and if you need to perform a clean install, you can do so once the setup is completed.
Option 3 – Try to run the Windows Update Troubleshooter
Running the built-in Windows Update troubleshooter could also help you resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.
Option 4 – Try to run Microsoft’s online troubleshooter
Aside from the Windows Update Troubleshooter, you can also run the online troubleshooter of Microsoft as it can help you Windows 10 upgrade error.
If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.
That should fix all the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. If you are currently experiencing other issues aside from these Windows upgrade errors, there is a one-click solution known as Restoro you can use. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions for downloading and using it, refer to the steps below.
Perform a full system scan using Restoro. To do so, follow these steps:
- Turn on your computer. If it’s already on, you have to reboot it.
- After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.
- To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit Enter.
- Windows will now load the Safe Mode with Networking.
- Press and hold both R key and Windows key.
- If done correctly, the Windows Run Box will show up.
- Type in the URL address, https://dev.errortools.com/download/restoro in the Run dialog box and then tap Enter or click OK.
- After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
- Once the installation process is completed, run Restoro to perform a full system scan.
- After the scan is completed click the “Fix, Clean & Optimize Now” button.
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Last updated on June 24th, 2020
If the Windows 10 version 2004 update, failed to install, then continue reading this tutorial. As you may know Microsoft released on May 2020, the last major update for Windows 10, known as 'Windows 10 May 2020 Update' or 'Feature Update to Windows 10, version 2004'.
To check if your Windows 10 device is compatible to install the update 2004, navigate to Settings -> Update & security -> Windows Update and click Check for updates. After checking for new updates and if your device is compatible, you'll be informed that the 'Feature Update to Windows 10, version 2004' update is available. If you want to install update immediately, save your work, close all programs, and click Download and install. *
* Note: The update may take 1 or 2 hours to install. So, I suggest to install the update in non-working hours.
Normally, the Windows 10 Update 2004, will be installed without problems. But, as sometimes happens with many Windows updates, the Feature update to Windows 10 v2004 update, may fail when downloading or installing for several reasons. At this case, follow the detailed instructions in this tutorial, to solve the download, or the installation problems, of the Windows 10 Update v2004.
Common Windows 10 Update v2004 problems that fixed with this guide:
- Windows 10 v2004 update failed to install with error code 0x80d02002
- Windows 10 Update v2004 fails on install or download.
- Windows 10 v2004 freezes while installing or downloading.
- The Windows 10 v2004 installation failed at the SECOND_BOOT phase with an error during BOOT operation with error 0xC1900101.
- Windows 10 v2004 update failed to install with error 0x80242016.
How to fix: Windows 10 v2004 May 2020 Update Fail to Download or Install.
Important: Before proceeding to the methods below, to troubleshoot the Windows 10 Update v2004 installation issues, perform the following actions and try to install the update again:
1. Make Sure that you have enough free disk space (at least 32GB) before installing the update. How to Free Up Disk Space with Disk Cleanup.
2.Download and install the latest Servicing stack update for Windows 10 version 1909.
3.Remove all external storage media, such as USB drives and SD cards. Also remove any USB connected devices that you don't need. (e.g. USB Printer, USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card, etc.).
4. Temporarily disable or completely uninstall any 3rd party antivirus or security program from your system.
5.Disconnect from VPN or uninstall any VPN service that you may using (e.g. AirVPN, CyberGhost, NordVPN, etc.)
6. If you have enabled the Developer Mode on your system, then proceed to disable and uninstall the Windows Developer Mode, until you install the update. To do that:
- Go to Settings -> Update and Security -> For developers -> Select Sideload apps and then click Yes to confirm.
- Navigate to Settings –> Apps -> Manage optional features -> Windows Developer Mode –> click Uninstall and Yes to confirm.
- Restart your PC and try to update.
7.Disable Drive Encryption: If you have enabled the device encryption on your system (BitLocker, VeraCrypt), then proceed and decrypt the drive C: before installing the update.
8. Try to fix the Windows Updates problems by running the Windows Update Troubleshooter. To do that, proceed as follows:
- Go to Start > Settings > Update & Security > Troubleshoot > Windows Update, or (alternatively), download and run the Windows Update Troubleshooter.
Method 1. Force Windows to Download again the Windows 10 Update v2004.
Method 2. Manually Upgrade Windows 10 to version 2004.
Method 3. FIX Windows corruption errors with DISM & SFC tools.
Method 4. Install Windows 10 v2004 Update with an IN-Place Upgrade.
General troubleshooting guide for Windows 10 updates.
Method 1. Force Windows Re-Download the Feature Update to Windows 10 v2004 from Scratch.
Step 1. Delete the Windows Update folders.
The most common cause in Windows update problems, is the incomplete download of the update. At this case you have to delete the Windows Update Storage folders, in order to force Windows to re download the update.
To delete the Windows Update Storage folder:
1. Simultaneously press the Win + R keys to open the run command box.
2. Type the following command and press OK.
- services.msc
3. At the right pane, right click at the following services and click Stop. *
- Cryptographic Services
- Windows Update
4.Close 'Services' window.
* Note: If you cannot stop the services:
a. Double click on the service to open its Properties.
b. Set the Startup type to Disabled and click OK.
c. Restart your computer.
d. After restart, continue below.
6. Open Windows Explorer and navigate to C:Windows folder.
7. Locate and then Delete the SoftwareDistribution & catroot2 folders from the following locations: *
- C:WindowsSoftwareDistribution
- C:WindowsSystem32catroot2
* Notes:
1. If you cannot delete the folder with error 'Folder in use – try again', then restart Windows 10 in Safe Mode and repeat the procedure.
2. If you have disabled the Windows Update service (Startup type = Disabled), then go to services and set the Startup type to Automatic.
8.Restart your computer.
Step 2. Download again and try to install the Windows 10 Update v2004.
1. After the restart, go to Start > Settings > Update & Security.
2. Click Check for updates.
3. Finally let Windows to download and install the update again.
Method 2. Install the Windows 10 May 2020 Update with the Upgrade Assistant.
The second method, to resolve the issues while downloading or installing the Windows 10 May 2020 update v2004, is to download and install the update by using the 'Windows Update Assistant': To do that:
1. Follow the instructions at Step-1 from Method-1 above and delete the 'SoftwareDistribution' folder.
2. Navigate to Windows 10 download site and click the Update now button.
3. When asked, click to Run the 'Windows10Upgrade9252.exe' file to start the installation immediately, or click the Save button to run the installer later.
4. Finally click the Update Now button and follow the on screen prompts to update your system to the latest release of Windows 10, version 2004.
Method 3. FIX Windows corruption errors with DISM & SFC tools.
The next, method to resolve the Windows 10 Update 2004 installation problems, is to repair the Windows 10 system files, by following the procedure below:
1. Open command prompt as administrator. To do that:
1. In the Search box type: cmd or command prompt
2. Right click on the command prompt (result) and select Run as Administrator.
2. At the command prompt window, type the following command & press Enter:
- Dism.exe /Online /Cleanup-Image /Restorehealth
3. Be patient until DISM repairs component store. When the operation is completed, (you should be informed that the component store corruption was repaired), give this command and press Enter:
Windows 10 Installation Second Boot Phase
- SFC /SCANNOW
4. When SFC scan is completed, restart your computer.
5. Try to update your system again.
Installation Failed In The Second Boot Phase
Method 4. Install Windows 10 v2004 Update with an in-place Upgrade.
If you still can't update Windows 10 to v2004, by following the above instructions, then proceed and perform a Windows 10 Repair-Upgrade, by installing the update from a Windows 10 ISO file, or from a Windows 10 USB installation media. *
* Note: The detailed instructions to perform that task, can be found on this article: How to repair Windows 10.
To Update Windows 10 from a Windows 10 ISO File:
1. Download and run Microsoft's Media Creation tool to download Windows 10 in a .ISO File.
2. When the download is completed, disconnect from Internet.
3. Double-click at 'Windows.iso' file and run the 'Setup.exe' from the mounted drive.
To update Windows 10 from USB.
1. Download and run the Media Creation tool to create a USB Windows 10 installation media.
2. Disconnect from Internet.
3. Plug the USB media on your PC and run the 'Setup.exe' from the USB, to update your system.
That's it! Which method worked for you?
Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.